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Hosted IVR
Interactive Voice Response

IVR System which can be used to handle large call volumes or even make automatic calls.

  • Traditionally, IVRs work on DTMF signaling (using a telephone keypad) and IVR Voice prompt which is a pre-recorded voice.
    However next-generation voice response systems include automated speech recognition for better customer service.

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  • IVR drastically reduces the load on Live Agent.

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  • IVR is compatible with all types of phone systems.

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