Whatsappp ChatBot
Harness The Power of AI
Pinnacle’s ChatBot platform "PinBot" empowers your organization to communicate in a very personal approach and automate customer interactions to resolve the customers’ problems in real time. Our technologically advanced platform interprets consumer input or behavior and generates feedback in the form of text messages, images, GIFs, audio, or videos. Save up to 35% of the service operation cost with our simple UX design.
Do Live chat with our BoTs
Customers prefer live responses rather than just another means of communication
Customer Support
Our BoTs are manning customer helpdesks
Our BoTs understand domain
Pre feed data to our BoTs to answer queries from your specific industry
Set Auto Responses
Our BoTs intelligently analyses customer inputs and replies with pre-set responses
Do Live chat with our BoTs
Customers prefer live responses rather than just another means of communication
Customer Support
Our BoTs are manning customer helpdesks
Our BoTs understand domain
Pre feed data to our BoTs to answer queries from your specific industry
Set Auto Responses
Our BoTs intelligently analyses customer inputs and replies with pre-set responses
Measure BoTs effectiveness
Analytics dashboard for metrics like BoT conversation time, Total conversation time, BoT containment rate
Add Personality to BoTs
You create a custom avatar for your BoT
Personalise Responses using AI
Our BoTs access customer history to personalise responses and capture customer sentiment
Human Support
BoT smoothly handovers to live agent
Measure BoTs effectiveness
Analytics dashboard for metrics like BoT conversation time, Total conversation time, BoT containment rate
Add Personality to BoTs
You create a custom avatar for your BoT
Personalise Responses using AI
Our BoTs access customer history to personalise responses and capture customer sentiment
Human Support
BoT smoothly handovers to live agent
Why Choose Pinnacle for WhatsApp Business API?
Button and NLP response capturing
Drag and drop editor for creating chatbots
Integrate PinBot with your website or many more channels
Share Video, Audio, Image, and GIFs with your clients
Connect with the audience using multi-lingual campaigns
Reliable technology to achieve high ROI
Dynamic Webhook Integration into your custom applications.
Analyze customer behaviour and response with detailed reports
Endless possibilities to create the best user experience
Benefits for you
-
Connect with your customers anytime anywhere in the world
-
Fast onboarding with quick integration of your business process
-
Create a rich customer experience with the unlimited possibilities
-
Set quick messages for greeting and away time for client engagement
-
Link your business with our bot and keep your agents free of repetitive client concerns
-
An attractive business portfolio helps lead creation and customer engagement
